No, it is not mandatory, you can buy without having an account. We want to make the purchase process as easy and simple as possible for our customers. 
If you want to have all your information saved for future purchases, we recommend you to create an account.

No, the available color for each frame is listed on the product page.

180 gr  FSC Certified photo paper.

We only offer the shown sizes in each product.

All our products have a high quality hanging system included.

No, we don't sell prints only, we sell complete products.

Yes, we offer free shipping for all types of items.

No, shipping is only available in the Netherlands.

Depending on the kind of products, the quantity and the shipping destination, orders should be expected between 2 to 4 working days after purchase.

If your order is delayed, please reach out to us at support@studiocaba.nl

Once your order is dispatched, you will receive an email with track & trace codes from orders@studiocaba.nl

We ship our products with DPD.

If you change your mind, we offer a 30 days return from the date of your receipt (excluding shipping costs).

You only have to pay the shipping cost. Rate: € 5 per item.

If you would like to return your order, you need to contact us at support@studiocaba.nl. We will provide you with the return shipping label and instructions.

The items must be returned in their original condition and in the original, undamaged packaging or similar protective box. We reserve the right to refuse any returns that do not fulfil these criteria. Please note that you are responsible for the shipping back to us.

Important! Returns and exchanges happen at your own risk and own expense (shipping costs must be paid by you).

As soon as we receive and register your return, we will make a refund to the payment method you used for your order and send you a confirmation. Remember that the items must be returned in their original condition and in the original, undamaged packaging or similar protective box.

You can follow our return instructions and then you simply place a new order. In this way, you will receive the wanted item in the fastest way possible. As soon as we receive your return, you will be refunded and receive a confirmation.

Please send us an email to support@studiocaba.nl including pictures that show the damage.

Please send us an email to support@studiocaba.nl including pictures that show the wrong item

Please send us an email to support@studiocaba.nl detailing the missing item/s.

We accept payment with IDEAL, Klarna, Google Pay, Visa and Mastercard

All invoices have to be settled within 30 days net.

Send us an email as soon as possible to support@studiocaba.nl 

If you don't receive an order confirmation within 1 working day please send us an email to support@studiocaba.nl 

Once your order is dispatched, you will receive an email with the carrier information and a tracking number. You can track your order in the carrier’s portal by entering your tracking number.

Yes, you have time to cancel your order within 24 hours after purchase. 

In that case, you should send us an email to support@studiocaba.nl asking for the cancellation.

No, it is not possible. You can cancel your order and then make your purchase again.